Privacy Policy
Last updated: July 1, 2026
1. Introduction
Villa D'este Construction LLC (“Villa d'Este,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website (the “Site”) or contact us about our home construction and renovation services.
By using the Site, you agree to the collection and use of information in accordance with this Policy. If you do not agree, please do not use the Site.
2. Information We Collect
Information you provide
When you submit our contact or consultation form, we collect information you voluntarily provide, which may include your name, email address, phone number, service interest, estimated budget, and any project details you choose to share.
Information collected automatically
When you visit the Site, our hosting and analytics providers automatically collect limited technical information, such as your IP address (typically anonymized), device and browser type, referring URL, pages viewed, and timestamps. This information is used to understand aggregate site usage and to keep the Site secure and functional.
Cookies and similar technologies
We use only strictly necessary technologies required for the Site to function. For details, see our Cookie Policy.
3. How We Use Information
We use the information we collect to:
- Respond to your inquiries and provide quotes, consultations, or information about our services;
- Maintain, operate, and improve the Site, including diagnosing technical issues;
- Understand aggregate visitor behavior through privacy-friendly analytics;
- Comply with legal obligations and enforce our Terms of Service;
- Protect against fraud, abuse, or unlawful activity.
4. How We Share Information
We do not sell your personal information. We share limited information only with:
- Service providers. Trusted vendors that host the Site, provide analytics, and deliver email on our behalf. These providers are contractually required to protect your information and use it only for the services they provide to us.
- Legal and safety. When required by law, subpoena, or court order, or to protect the rights, property, or safety of Villa d'Este, our customers, or the public.
- Business transfers. In connection with a merger, acquisition, financing, or sale of assets, subject to standard confidentiality obligations.
5. Data Retention
We retain contact and inquiry information for as long as necessary to respond to your request, provide services you engage us for, and comply with our legal, tax, and record-keeping obligations. When we no longer need the information, we securely delete or anonymize it.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Choices
You may:
- Contact us at any time to request access to, correction of, or deletion of information you have provided;
- Opt out of receiving communications from us by replying with an unsubscribe request;
- Configure your browser to reject cookies or block scripts, though some parts of the Site may not function properly.
8. California Privacy Rights (CCPA / CPRA)
If you are a California resident, the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), provides you with specific rights regarding your personal information.
Categories collected in the past 12 months
We collect the following categories of personal information, as described in Section 2 above: identifiers (name, email, phone), commercial information (services you inquire about), and internet or other electronic network activity (Site usage information). We collect this information directly from you and, in the case of automatically collected data, from your device.
Purposes
We use this information for the business purposes described in Section 3.
Sale and sharing
We do not sell your personal information, and we do not share your personal information for cross-context behavioral advertising, as those terms are defined under the CCPA/CPRA.
Your California rights
Subject to certain exceptions, you have the right to:
- Know what personal information we collect, use, and disclose;
- Request a copy of the personal information we have collected about you;
- Request correction of inaccurate personal information;
- Request deletion of personal information we have collected;
- Opt out of the sale or sharing of personal information (we do not sell or share);
- Limit the use of sensitive personal information (we do not collect sensitive personal information as defined by the CCPA);
- Not be discriminated against for exercising any of these rights.
To exercise these rights, contact us at vdeste@hotmail.com with the subject line “California Privacy Request.” We will verify your request by asking for information that matches what we already have on file. You may use an authorized agent to submit a request; we will require the agent to provide proof of authorization.
Shine the Light
California's “Shine the Light” law (Civil Code § 1798.83) permits users who are California residents to request certain information regarding disclosure of personal information to third parties for their direct marketing purposes. We do not share personal information with third parties for their own direct marketing purposes.
9. Children's Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
10. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party site you visit.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Material changes will be posted prominently on the Site. Continued use of the Site after changes take effect constitutes acceptance of the revised Policy.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
Villa D'este Construction LLC
vdeste@hotmail.com